Hitachi hard drive recovery in Temecula
Hitachi's drive business began as IBM's, became Hitachi Global Storage Technologies in 2003, and was bought by Western Digital in 2012. The HGST name was retired in 2018, and the Ultrastar line continues under WD. Hitachi drives earned a reputation for reliability, which is why so many are still in service long past their design life.
RMLD specializes in Hitachi recovery. We can retrieve data from a Hitachi drive that is unreadable or not detected, whether the cause is physical damage, accidental formatting, malware, internal malfunction, bad sectors, power failure, circuit board failure or head failure.
Hitachi and HGST drives we recover
- Deskstar
- 3.5-inch desktop and NAS drives, including Deskstar NAS.
- Travelstar
- 2.5-inch laptop drives.
- Ultrastar
- Enterprise SATA and SAS drives, including the first helium-filled He6 to He12 models.
- CinemaStar and Endurastar
- Drives made for video recorders and vehicles.
- External drives
- Touro and G-Technology. See Hitachi external recovery.
The five kinds of Hitachi failure
- Logical failure. The drive works and the data cannot be reached.
- Physical failure. A mechanical fault stops the drive working properly. On Travelstar drives this is often heads stuck to the platters.
- Media damage. The surface is damaged and the system freezes as soon as it tries to read.
- Firmware failure. The microcode stored in the drive's service area is corrupt or damaged.
- Electronic failure. The circuit board has died. Hitachi boards carry unique NVRAM data that has to be moved to the replacement.
Hitachi models we recover
These ranges were sold between 2009 and 2018 and many are still in service. The model numbers below are the ones we see most often. On a Hitachi or HGST drive the model number is printed on the top label after "Model:", for example HDS721010DLE630 or HUH721212ALE600, above the P/N and S/N lines.
| Years | Range | Model numbers |
|---|---|---|
| 2009–2012 | Deskstar 7K1000.C | HDS721050CLA362, HDS721010CLA332 |
| 2010–2013 | Deskstar 7K3000 / 5K3000 | HDS723020BLA642, HDS723030ALA640, HDS5C3020ALA632, HDS5C3030ALA630 |
| 2011–2014 | Deskstar 7K1000.D | HDS721050DLE630, HDS721010DLE630 |
| 2011–2016 | Ultrastar 7K3000 / 7K4000 | HUA723020ALA640, HUA723030ALA640, HUS724040ALE640, HUS724040ALA640 |
| 2011–2018 | Travelstar 5K750 / 5K1000 laptop, 9.5mm | HTS547575A9E384, HTS541075A9E680, HTS541010A9E680 |
| 2011–2018 | Travelstar 7K750 / 7K1000 laptop, 7200rpm | HTS727575A9E364, HTS721010A9E630 |
| 2012–2016 | Deskstar 7K4000 / 5K4000 and MegaScale DC 4000.B | HDS724040ALE640, HDS5C4040ALE630, HMS5C4040ALE640, HMS5C4040BLE640 |
| 2012–2018 | Travelstar Z5K500 / Z7K500 / Z5K1000 laptop, 7mm | HTS545032A7E380, HTS545050A7E380, HTS725050A7E630, HTS541010A7E630 |
| 2013–2017 | Ultrastar He6 / He8Helium-filled | HUS726060ALA640, HUH728060ALE600, HUH728080ALE600 |
| 2013–2018 | Deskstar NAS8TB and 10TB are helium-filled | HDN724030ALE640, HDN724040ALE640, HDN726040ALE614, HDN726060ALE614, HDN728080ALE604, HDN721010ALE604 |
| 2014–2018 | Ultrastar 7K6000 | HUS726040ALE610, HUS726040ALE614, HUS726060ALE610 |
| 2016–2018 | Ultrastar He10 / He12Helium-filled; continued as WD Ultrastar DC HC510 / HC520 | HUH721008ALE600, HUH721008ALE604, HUH721010ALE600, HUH721212ALE600, HUH721212ALE604 |
Not listed? These are examples, not limits. If your model is missing we almost certainly still recover it. Give us the number when you start a case.
Assessing your Hitachi drive
Contact one of our technicians by phone or email for an initial assessment. Once the drive is in the lab we confirm whether the recovery is logical or a more involved physical one. We have handled hundreds of Hitachi recoveries and can assess a case quickly.
RMLD operates from Temecula, California and serves local and nationwide customers. Our stock of Hitachi parts lets us carry out physical repairs quickly and accurately. Call (951) 595-8065 or start a case online.