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Acer laptop data recovery

Aspire, Swift, Spin, Nitro, Predator, TravelMate and Chromebook. We recover Acer laptops whether the storage is a hard drive, an SSD or a soldered chip.

  • Free evaluation
  • No recovery, no charge
  • Free shipping to the lab

Acer laptop recovery in Temecula

Acer covers the whole market, from the least expensive Aspire and Chromebook models to Predator gaming machines. That range means three very different kinds of storage, and the first job is always to establish which one your laptop has.

Laptops we recover

Aspire
Mainstream laptops. Older models have 2.5-inch hard drives, current ones M.2 SSDs.
Swift and Spin
Thin and convertible laptops with M.2 NVMe SSDs.
Nitro
Gaming laptops, commonly with an NVMe SSD plus a hard drive.
Predator Helios and Triton
High-end gaming laptops, some with RAID 0 SSD pairs.
TravelMate and Extensa
Business laptops.
Aspire 1, Chromebook and other budget models
Soldered eMMC or UFS storage.

How Acer storage affects recovery

Hard drive plus SSD
Many Nitro and Aspire laptops keep Windows on a small SSD and user files on a 1TB hard drive. The hard drive is the part that usually fails. See hard drive recovery.
Soldered eMMC
Entry-level models have no removable drive. We read the memory chip directly on the motherboard. See NAND flash recovery.
Device encryption
Turned on automatically on current models when you sign in with a Microsoft account. The recovery key is stored in that account.
RAID 0
On some Predator models. Both SSDs are needed.

Faults we see on Acer laptops

  • "No bootable device" on a black screen
  • Laptop will not power on
  • Broken hinge that has damaged the case and the drive beneath it
  • Clicking or beeping hard drive after a drop
  • SSD failure with no warning
  • Windows stuck loading or in a repair loop
  • Liquid damage
  • Reset to factory settings using Acer recovery tools
  • Deleted files and formatted drives

Acer models we recover, 2013 to 2026

Examples of the model numbers we see most often, grouped by the years each range was sold. Find the model (for example A515-56 or AN515-58) on the label on the underside, next to the serial number and SNID.

YearsRangeModel numbers
2013–2018Aspire E1, V5, E5 and E 152.5-inch SATA hard drive; M.2 slot on E5-575 and E5-576Aspire E1-572, Aspire V5-573, Aspire E5-571, Aspire E5-573, Aspire E5-575, Aspire E5-576, Aspire ES1-512, Aspire F5-573
2013–2022Chromebook 11, 14, 15, 315 and Spin 713Soldered eMMC on most; C720 and Spin 713 use M.2 SSDsChromebook C720, Chromebook 14 CB3-431, Chromebook 15 CB3-532, Chromebook 315 CB315-3H, Chromebook Spin 713 CP713-2W, Chromebook Spin 713 CP713-3W
2013–2025TravelMate and SpinM.2 SSD on most; older TravelMate models use 2.5-inch SATATravelMate P645-M, TravelMate P446-M, Spin 3 SP314-51, Spin 5 SP513-51, Spin 5 SP513-52N, Spin 5 SP513-54N, TravelMate P6 TMP614-51, TravelMate P6 14 AI TMP614-54
2014–2016Aspire V NitroM.2 SSD plus 2.5-inch hard drive bayVN7-571G, VN7-591G, VN7-791G, VN7-592G, VN7-792G, VN7-593G
2015–2022Aspire One Cloudbook and Aspire 1Soldered eMMC on most configurationsAspire One Cloudbook AO1-131, Aspire One Cloudbook AO1-431, Aspire 1 A114-31, Aspire 1 A114-32, Aspire 1 A114-33, Aspire 1 A115-32
2015–2022Predator 15 and Predator Helios 300M.2 NVMe plus 2.5-inch bay; RAID 0 on somePredator 15 G9-591, Predator 15 G9-593, Helios 300 G3-571, Helios 300 PH315-51, Helios 300 PH315-52, Helios 300 PH315-53, Helios 300 PH315-54, Helios 300 PH315-55
2016–2022Swift 3, Swift 5 and Swift 7M.2 2280 SSD on Swift 3 and Swift 5Swift 3 SF314-51, Swift 3 SF314-52, Swift 3 SF315-41, Swift 3 SF314-54, Swift 3 SF314-57, Swift 3 SF314-59, Swift 5 SF514-52T, Swift 7 SF713-51
2017–2022Nitro 5M.2 NVMe plus 2.5-inch SATA bayAN515-51, AN515-52, AN515-53, AN515-54, AN515-55, AN515-56, AN515-57, AN515-58
2017–2024Aspire 5M.2 SSD; most have a spare 2.5-inch SATA bayA515-51, A515-52, A515-54, A515-55, A515-56, A515-57, A515-58
2017–2024Aspire 3 and Aspire 72.5-inch SATA or M.2 SSD, often bothAspire 3 A315-21, Aspire 3 A315-53, Aspire 3 A315-56, Aspire 3 A315-58, Aspire 3 A315-59, Aspire 7 A715-71G, Aspire 7 A715-75G, Aspire 7 A715-42G
2017–2025Predator TritonM.2 NVMe; two slots with RAID 0 on Triton 500Triton 700 PT715-51, Triton 500 PT515-51, Triton 500 PT515-52, Triton 500 SE PT516-51s, Triton 14 PT14-51, Triton 14 AI PT14-52T
2021–2026Swift X, Swift Go 14, Swift 14 AI and Swift 16 AIM.2 NVMe SSD, one slotSwift X SFX14-41G, Swift X SFX14-51G, Swift X 14 SFX14-71G, Swift Go 14 SFG14-71, Swift Go 14 SFG14-72, Swift Go 14 SFG14-73, Swift 14 AI SF14-51, Swift 16 AI SF16-71T
2023–2026Nitro 14, Nitro 16, Nitro 18 and Nitro V 15M.2 NVMe, two slots on mostNitro 16 AN16-41, Nitro 16 AN16-51, Nitro 14 AN14-41, Nitro V 15 ANV15-51, Nitro V 15 ANV15-52, Nitro 16 AI AN16-61, Nitro 16 AN16-73, Nitro 18 AI AN18-61
2023–2026Predator Helios 16, Helios 18 and Helios NeoTwo M.2 NVMe slots on most; RAID 0 optionHelios 16 PH16-71, Helios 16 PH16-72, Helios 16 AI PH16-73, Helios 18 PH18-72, Helios Neo 16 PHN16-71, Helios Neo 16 PHN16-72, Helios Neo 18 PHN18-71, Helios Neo 14 PHN14-51

Not listed? These are examples, not limits. If your model is missing we almost certainly still recover it. Give us the number when you start a case.

How we recover them

Working drives are cloned and the data transferred. Logical faults are repaired from an image. Hard drives with physical faults go to the clean room for part replacement, and failed SSDs and eMMC chips are handled at controller and chip level.

Call RMLD in Temecula on (951) 595-8065 or start a case online.

How a case works

Six steps from the first call to your files. You approve the quote and check the results before paying.

  1. Tell us what happenedCall or start a case online. A technician reviews it and tells you how to send or bring the device.
  2. Ship it or drop it offShipping to the lab is free. You can also hand it in at Temecula or London.
  3. Free evaluationWe diagnose the fault and send a firm quote. Nothing is charged for this.
  4. Recovery in our labOnce you approve, the work is done in-house. Your device never leaves our company.
  5. You check the filesYou receive a list of what was recovered and confirm it before paying.
  6. Data returnedOn a new drive, your own drive, or by encrypted download. No recovery means no charge.

Talk to a technician before you try anything else

The evaluation is free, and the first advice you get can decide whether the data comes back.

CallStart a case